Trust Matters offers educators a practical, hands-on guide for establishing and maintaining trust within their schools as well as providing information on how to repair trust that has been damaged. Written by Megan Tschannen-Moran—an expert on the topic of trust and schools—Trust Matters is based in solid research. It outlines the five key elements on which individuals base their trust judgments (benevolence, honesty, openness, reliability, and competency) and explores the factors that influence the development of trust. The book explores the leader’s role in fostering high quality relationships among teachers, students, and parents and examines examples of positive outcomes of trusting school environments.
Megan Tschannen-Moran is an assistant professor in the School of Education at The College of William and Mary in Williamsburg, Virginia. She prepares prospective principals to be trustworthy school leaders. Her work has appeared in the Review of Educational Research, Teachers College Record, Educational Administration Quarterly, and the Journal of Educational Administration.